The GDPR Privacy Policy
This privacy statement applies to users of this website, which gathers certain personal information from them.
If you are a current or prospective client of Eteri McKenzie Hypnotherapy, please also read the Client GDPR Policy, available here.
GDPR (General Data Protection Regulation)
The lawful basis for processing your personal data is legitimate interests. This means we collect and use your personal information only where there is a genuine and necessary reason to do so, specifically, to provide hypnotherapy services, respond to inquiries, and manage client appointments. We only collect information necessary for these purposes and take care to minimise any impact on your privacy. For example, we collect your contact number but do not require your home address.
In certain circumstances, such as to protect public safety, we may be required to share your personal information with organisations such as the police. Where this falls under a recognised legitimate interest as defined by the Data Uses and Access Act (2025), the requesting organisation is responsible for determining the necessity of the request.
- Personal information will never be retained longer than necessary.
- Data will be kept only as required to fulfill legal obligations, resolve disputes, and enforce policies.
Your Rights
Under specific conditions, you have the following rights regarding data privacy:
- Access: The right to view, amend, or remove data we hold about you.
- Correction: The right to request changes to inaccurate or incomplete data.
- Objection: The right to object to certain data processing activities.
- Restriction: The right to limit the processing of your personal data.
- Data Portability: The right to transfer data to another provider.
- Revocation of Consent: The right to withdraw consent at any time.
Contact Form
When you use our online contact form, we collect your name, email address, and phone number. By submitting the form, you consent to the use of this information for correspondence, discussing hypnotherapy treatment, and scheduling appointments.
To request the deletion of your email, please contact us directly by email.
Blog Subscription Service
When you sign up for our Blog Subscription service, we collect your email address. By subscribing, you consent to receive email updates when blog posts are published.
To unsubscribe, click “Unsubscribe” in any blog email or contact us by email to have your information removed.
Testimonials
With your prior consent, we may publish your testimonial about treatment received on our website. Testimonials may be accessible globally via the internet. While we take care to display them responsibly, we cannot prevent their use or misuse by others.
To request the removal of your testimonial, please contact us by email.
Cookies
Our website uses cookies to store information such as visitor preferences and pages accessed. Cookies optimise your browsing experience by customising content based on your browser type and other information.
You can disable cookies in your browser settings. Refer to these links for instructions:
Note: Blocking cookies may affect website functionality.
Links to Other Sites
Our website may contain links to third-party sites, such as social media platforms. This Privacy Policy does not apply to those sites. Review their respective privacy policies for details on their data practices.
Log Files
We use log files as part of standard hosting analytics. These files may include IP addresses, browser type, ISP, timestamp, referring/exit pages, and click data. This information is not personally identifiable and is used to analyse trends, administer the site, and gather demographic insights.
Children’s Information
We do not knowingly collect personal information from children under the age of 18. If you believe your child has provided such information, contact us immediately, and we will work to remove it promptly.
Online Privacy Policy Only
This policy applies exclusively to online activities and website visitors. It does not govern information collected offline or via other channels.
Consent
By using our website, you consent to this Privacy Policy. We may update the policy periodically, and we encourage you to review this page to stay informed of any changes.
Data Protection Complaints
If you believe your personal data has been used in a way that does not comply with data protection law, you have the right to raise a complaint with us directly. To do so, please complete our Data Protection Complaints Form or contact us by email at eteri@eterimckenziehypnotherapy.co.uk.
We will acknowledge your complaint within 30 days and keep you informed of progress and outcome without undue delay.
If you are unsatisfied with our response, you have the right to escalate your complaint to the Information Commissioner’s Office (ICO) at ico.org.uk.
Additional Details
- Last Updated: 07 January 2025
- Data Controller: Eteri McKenzie Hypnotherapy
- ICO Registration Number: ZB873137
For further questions, please email Eteri at: eteri@eterimckenziehypnotherapy.co.uk
